A Framework for Quality Assurance Strategy in Public Housing Project: In a Case of Addis Ababa

Abstract

The demand for suitable and sustainable public housing solutions in Addis Ababa, Ethiopia, emphasizes the importance of a strong quality assurance framework to support project development and implementation. The study aims to develop a framework for ensuring the quality of public housing projects in Addis Ababa, Ethiopia. To achieve the objective, the study used a mixed-approaches research design that combines quantitative and qualitative research methods. Data were acquired by using a questionnaire and interview. The research design was used a combination of descriptive and exploratory research design; a purposive and snowball sampling technique was used. The data analysis methods would use descriptive analysis techniques and exploratory analysis techniques using mean scores and relative important index method. The study findings addresses to improving the quality of construction materials, involving stakeholders effectively, enhancing documentation and implementation of quality assurance measures, ensuring robustness and durability, and implementing rigorous quality control measures are key areas for improvement to align with global benchmarks for quality assurance in public housing projects. Addressing the challenges through the development of a comprehensive framework for quality assurance in public housing projects in Addis Ababa is essential for improving the overall quality, sustainability, and effectiveness of housing developments in the city. By enhancing communication with stakeholders, strengthening enforcement of regulations, ensuring accurate cost estimates, promoting financial transparency, and simplifying regulatory processes, stakeholders can work towards achieving higher standards of quality assurance in public housing projects. Addressing the impact of poor quality assurance on public housing construction projects issues requires a comprehensive approach that focuses on improving construction materials, enhancing workforce skills, and ensuring regulatory compliance throughout the project lifecycle. By prioritizing quality assurance in public housing construction, authorities can mitigate risks, deliver high-quality housing units, and safeguard the well-being of residents. Addressing the quality assurance including establish clear quality standards, implement a comprehensive quality management plan, conduct regular inspections, engage independent inspectors, establish a dedicated quality assurance team, train and empower project teams, establish a quality control process, implement a corrective action system, monitor and evaluate quality performance and continuous improvement. By implementing this framework, public housing authorities in Addis Ababa can address the quality assurance and deliver high-quality housing projects that meet the needs of residents and contribute to the overall well-being of the community.